Ona Traveler Advantages

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Ride the wave!

Fill in this short form and you will receive a promotional code with 5% discount on our free cancellation rates, that accumulates to the 5% OFF that already offers the official website
so you can get up to 10% OFF valid all year! Do not hesitate and enter the ONA world.

 

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* 5% Web + 5% Only for subscribers = 10%
** Soon at the whole chain

Advantages of booking on our official website:

5% OFFICIAL WEB DISCOUNT: We guarantee you will not find lower prices on any other website.
OFERTAS ÚNICAS:Access to exclusive offers and promotions and advantages in your stay.
Book online and pay directly at the hotel.
(Unless specific offers that are clearly indicated during the booking process, as in the case of offers in advance, nonrefundable fee etc.)
The credit card is only as a guarantee of reservation, no charge will be made at the time of booking online unless otherwise indicated according to the type of rate or offer you have chosen.
We care about the privacy of your personal data, which will not be used if you wish so.
Your reservation data is under a secure protocol under the highest security standards.
You will receive an email confirming the reservation and if you wish you can request the same confirmation on your mobile phone via SMS.
Children from 0 to 2 years: FREE.
Cots upon request.
Up to two cots per room.
To maintain the privacy of your data and so that only you are the one who can cancel and / or modify your reservations, we offer you a link in your booking confirmation email from which you can make the cancellation and / or modification.
Booking cancellation:
To cancel the reservation you can do it through the confirmation email received, where you will find a link from where to cancel.
In the booking confirmation email, click on the "Cancel reservation" link that will show you your online reservation.
Follow the cancellation procedure.
Check the cancellation policy of your booking, you will not be able to cancel bookings of non-refundable rates or if the period of hours to make a cancellation has been exceeded.
If everything is correct and you have canceled your reservation, you will receive both you and the hotel, an email as proof of the cancellation.
Free cancellation policy:
Please, check the cancellation policy at the time of making your booking to cancel without any cost.
There are some special rates and offers that are subject to pre-payment or non-refundable policies.
Booking modification:
To change your dates or other details of your booking, please contact the hotel where you made your reservation, or send an email to bookings@onahotels.com

For any questions or requests please contact the hotel through our contact page.